Terms & Conditions

AstroAura24 does not recommend any of the products or services to be used in place of mainstream medication. The guidance and products provided are meant to augment all other forms of treatment and therapy.

Holistic healing is meant to provide one with guidance for aligning their physical, spiritual, mental and overall being with one's desires and manifestations. This form of therapy is intended to primarily bring peace to body, mind and soul and help act as a catalyst to all other types of treatment, for faster and more effective treatment.

All stones available under the AstroAura24 banner are referred to as "crystals" even if they do not have a molecular crystalline structure. This is to help create a baseline in practitioners who use these crystals for multiple purposes.

When registering to purchase items, you will be supplied with sign in details — please use this for all further transactions to have access to your previous purchase history. Creating such an account will indicate your acceptance of the Terms and Conditions.

The photographs of the products presented on the site are as faithful as possible, but do not commit the seller in any way.

In the event of an order to a country other than mainland India, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the responsibility of AstroAura24.

All orders regardless of their origin are payable in Indian Rupees. AstroAura24 reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order. The products remain the property of AstroAura24 until full payment of the price.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

To interact with us, for any service or business-related query please use the Contact Us page. The phone lines are only open between 10:00 am – 6:00 pm, Monday to Friday.

If there is no response on a particular day, you will be informed on the availability as soon as possible.

Misconduct and the definition is subject to the perception of AstroAura24. Any and all action against misconduct on groups or communication will be taken without any notice.

If there is any misconduct on the groups — that is, sending inappropriate media, links, messages, etc. — it will result in immediate removal from the group and blocking from further communication with the AstroAura24 Community.

By accepting the terms and conditions, you are agreeing not to defame, abuse, or in any other way harm the company, owners, employees or other customers. Any such action will result in banning from the services of AstroAura24.

Any form of abuse or misconduct held outside the purview of AstroAura24 will not be handled by our company or its employees. Any action that can be taken will be taken within any groups or communities.

AstroAura24 aims to please its customers with the highest quality of all products and services. All products are represented via select images, and no guarantee of exactness is provided.

Quality check of the product and packaging is ensured before any shipment is made. If there is any breakage during the shipment, we are not liable.

Post shipment, the tracking number will be communicated to the customer via SMS and/or Email. Loss during the shipping process is not liable to AstroAura24.

We do not accept returns and do not provide refunds for products. We do not provide exchanges on products that have been damaged or lost post-shipment.

We aim to offer the products and services to ensure the reach of holistic healing to all customers. To ensure this, our pricing is adjusted to the bare minimum cost. Bargaining is not allowed or encouraged in AstroAura24.

AstroAura24 aims to provide quality products along with instructions for maintenance, but due to the perishable nature of the products, no warranties or guarantees are made.

AstroAura24 does not guarantee any free of allergen or reaction product. Please look into the ingredients and consult your doctor before ingestion.

AstroAura24 does not recommend consumption or inhalation of stones in any dissolved, diffused, or powdered form. Please avoid using such products unless recommended by a licensed individual.

For the benefit of the customer, AstroAura24 publishes articles on the website. These are original material unless otherwise specified and written under the banner of AstroAura24.

Unless otherwise indicated, all material on the website including goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks is the intellectual property of AstroAura24 and thus will not be reproduced or redistributed under any other banner.

In case the information needs to be forwarded or referenced, due credit to AstroAura24 needs to be given. In case it is observed that this has not been maintained, the customer responsible will be held liable and will be banned from the website, products and services in the future.

All logos, brands, marks, headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and/or its associate entities.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization's or entity's written permission.

The User unilaterally agrees to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of the AstroAura24 website or their breach of the terms.

User agrees that neither Company nor its group companies, directors, officers or employees shall be liable for any direct or indirect or incidental or special or consequential or exemplary damages, resulting from the use or the inability to use the service or for cost of procurement of substitute goods or services or resulting from any goods or data or information or services purchased or obtained or messages received or transactions entered into through or from the service.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or indirect or incidental or special consequential or exemplary damages, whether such interruption or suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.

In no event shall Company's total liability to the User for all damages or losses or causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.