Terms & Conditions

1.1 You represent and warrant that you are at least eighteen (18) years of age and competent to enter into a legally binding contract under applicable law.

1.2 If you are using the Services on behalf of another person or entity, you represent that you have the authority to bind such person or entity to these Terms.

2.1 These Terms constitute an electronic record under the Information Technology Act, 2000 and the rules framed thereunder.

2.2 These Terms do not require any physical, electronic, or digital signature.

2.3 Your continued access to or use of the Website, Application, or Services shall constitute valid acceptance of these Terms and create a legally binding agreement between you and AstroAura24.

3.1 AstroAura24 provides astrology consultations, horoscope analysis, spiritual guidance, wellness recommendations, crystal and gemstone products, digital products, educational content, and related services.

3.2 All consultations, predictions, recommendations, and remedies are provided solely for spiritual, personal development, self-reflection, educational, and entertainment purposes.

3.3 No service provided by AstroAura24 shall be construed as professional medical, psychiatric, legal, financial, investment, or other regulated professional advice.

4.1 Users may be required to create an account to access certain features.

4.2 You are responsible for maintaining the confidentiality of your account credentials.

4.3 You shall be solely responsible for all activities conducted through your account.

4.4 AstroAura24 reserves the right to suspend, restrict, or terminate any account that violates these Terms.

You agree that: (a) all information provided by you is accurate and complete; (b) you shall not impersonate any person or entity; (c) you shall not submit false birth details or fraudulent information; (d) you shall comply with all applicable laws while using the Services.

6.1 Consultations are based upon information voluntarily supplied by the user.

6.2 The accuracy of astrological analysis depends upon the accuracy of information submitted by the user.

6.3 AstroAura24 shall not be responsible for incorrect analysis resulting from inaccurate information supplied by the user.

6.4 Users remain solely responsible for decisions taken based upon consultations, predictions, remedies, reports, or recommendations.

AstroAura24 does not recommend any of the products or services to be used in place of mainstream medication. The guidance and products provided are meant to augment all other forms of treatment and therapy.

Consultation and service provided by us is merely a support to the existing treatment and that it works on the possibility. Further, the treatment provided to an individual is only to that particular persona and the same cannot be followed by others. In a situation of others following, it without any consultation, then AstroAura24 cannot be held responsible. Products and consultations are intended only for spiritual, wellness, and personal guidance purposes.

Holistic healing is meant to provide one with guidance for aligning their physical, spiritual, mental and overall being with one's desires and manifestations. This form of therapy is intended to primarily bring peace to body, mind and soul and help act as a catalyst to all other types of treatment, for faster and more effective treatment.

All stones available under the AstroAura24 banner are referred to as "crystals" even if they do not have a molecular crystalline structure. This is to help create a baseline in practitioners who use these crystals for multiple purposes. For any query concerning the structure of a product, please do contact us at contact@astroaura24.com.

When registering to purchase items, you will be supplied with sign in details, please use this for all further transactions, to have access to your previous purchase history. Creating such an account will indicate your acceptance of the Terms and Conditions. If it is decided the account needs to be shut down, by the customer, all details pertaining to this account will be deleted, subject to legal retention requirements.

The images of products displayed on the website are for illustration purposes only. The actual product may differ in appearance, shade, size or packaging. The photographs of the products presented on the site are as faithful as possible, but do not commit the seller in any way.

In the event of an order to a country other than mainland India, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the responsibility of AstroAura24. They will be your responsibility and are your entire responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities.

All orders regardless of their origin are payable in Indian Rupees.

AstroAura24 reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.

The products remain the property of AstroAura24 until full payment of the price.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

To interact with us, for any service or business-related query please use the contact form or email us at "contact@astroaura24.com"

If there is no response on a particular day, you will be informed on the availability as soon as possible.

Misconduct and the definition is subject to the perception of AstroAura24. Any and all action against misconduct on groups or communication will be taken without any notice.

If there is any misconduct on the groups, that is, sending inappropriate media, links, messages, etc. will result in immediate removal from the group and blocking from further communication with the AstroAura24 Community.

By accepting the terms and conditions, you are agreeing not to defame, abuse, or in any other way harm the company, owners, employees or other customers. Any such action will result in banning from the services of AstroAura24.

To report abuse by another customer, please email us or contact us through the website.

Any form of abuse or misconduct held outside the purview of AstroAura24, will not be handled by our company or its employees, any action that can be taken will be taken within any groups or communities.

AstroAura24 aims to please its customers with the highest quality of all products and services. All products are represented via select images, and no guarantee of exactness is provided.

Quality check of the product and packaging is ensured before any shipment is made. If there is any breakage during the shipment, we are not liable.

Post shipment, the tracking number will be communicated to the customer via SMS and/or Email. Please use this to track the shipment. Loss during the shipping process is not liable to AstroAura24.

We do not accept returns and do not provide refunds for products.

We do not provide exchanges on products that have been damaged or lost post-shipment.

We aim to offer the products and services to ensure the reach of holistic healing to all customers. To ensure this, our pricing is adjusted to the bare minimum cost. Bargaining is not allowed or encouraged in AstroAura24.

AstroAura24 aims to provide quality products along with instructions for maintenance, but due to the perishable nature of the products, no warranties or guarantees are made.

AstroAura24 does not guarantee any free of allergen or reaction product. Please look into the ingredients and consult your doctor before ingestion.

AstroAura24 does not recommend consumption or inhalation of stones in any dissolved, diffused, or powdered form. Please avoid using such products unless recommended by a licensed individual.

For the benefit of the customer, AstroAura24 publishes articles on the website. These are original material unless otherwise specified and written under the banner of AstroAura24.

Unless otherwise indicated all material on the website including, goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks is the intellectual property of AstroAura24 and thus will not be reproduced or redistributed under any other banner.

In case the information needs to be forwarded or referenced, due credit to AstroAura24 needs to be given. In case it is observed that this has not been maintained, the customer responsible will be held liable and will be banned from the website, product and services in the future.

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization's or entity's written permission.

Any person using the contents without our prior permission will be subjected copyright infringement and you will be held liable for such usage and attract injunction, damages and legal proceedings against you.

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of the AstroAura24 website or their breach of the terms.

By using AstroAura24, you agree to indemnify, defend, and hold harmless AstroAura24, its owners, officers, directors, employees, and agents from any claims, losses, liabilities, damages, or expenses, including legal fees, arising from your use of the website/app related to: 1) your use of our astrology services, 2) your submission of incorrect details, or 3) your breach of these Terms and Privacy Policy.

User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

AstroAura24 shall not be liable for any delay, interruption, or failure in performance arising from circumstances beyond its reasonable control, including acts of God, natural disasters, pandemics, governmental actions, internet failures, cyberattacks, labor disputes, or disruptions in third-party services.

Your use of the Services is also governed by the Privacy Policy, which forms an integral part of these Terms.

AstroAura24 may suspend or terminate access to the Services at any time for violation of these Terms or applicable laws.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Failure by AstroAura24 to enforce any provision shall not constitute a waiver of its rights.

These Terms, together with the Privacy Policy, Refund Policy, Shipping Policy, and other applicable policies, constitute the entire agreement between the parties.

These Terms shall be governed by and construed in accordance with the laws of India.

Subject to applicable consumer protection laws, the courts having jurisdiction over the registered office of AstroAura24 shall have exclusive jurisdiction over disputes arising out of or relating to these Terms.

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the Founder as mentioned below via in writing.

Further, the user must not reverse engineer, modify, distribute or in any other form change and deviate from the privacy policy, and terms and conditions of AstroAura24 and its website.

All consultations, reports, and remedies offered provided on this website are general guidance and entertainment purpose only. They do not constitute professional, medical, legal, or financial advice. Results may vary from person to person based on individual circumstances and free will. Astrological principles are provided without any guarantee of specific outcomes. The client assumes full responsibility for any actions taken based on the advice given.

The Services are not intended to replace professional advice from licensed medical practitioners, advocates, chartered accountants, psychologists, psychiatrists, financial advisors, or other regulated professionals.

Users should independently seek professional advice before making important personal, medical, legal, financial, investment, educational, matrimonial, or business decisions.